Shipping policy

Shipping Policy

Thank you for shopping with Stylus Shades! We are committed to ensuring a smooth and efficient shopping experience for you. Below, you'll find all the details about our shipping process.

1. Order Processing

  • All orders are processed within 1-3 business days from the time of purchase.

  • Orders are not processed on weekends or holidays.

  • Once your order is processed, you will receive an email with tracking information (if applicable) to let you know your sunglasses are on their way!

2. Shipping Methods & Rates

We offer a variety of shipping options to ensure your order arrives in a timely manner. Shipping fees are calculated at checkout based on your location and the shipping method selected.

  • Standard Shipping: Typically arrives within 5-7 business days after processing.

  • Expedited Shipping: Typically arrives within 2-3 business days after processing.

  • International Shipping: Available to select countries. Delivery times and rates vary based on the destination.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors outside of our control (e.g., weather, customs).

3. Shipping Restrictions

  • We currently ship to [insert countries/regions you ship to, if applicable]. If your country is not listed, we are unable to process your order at this time.

  • Unfortunately, we are unable to ship to PO Boxes or APO/FPO addresses.

4. Order Tracking

Once your order has shipped, we will send you an email with a tracking number and instructions on how to track your package. Please allow up to 24 hours for the tracking information to update.

5. Shipping Delays

While we aim to get your order to you as quickly as possible, we cannot be held responsible for shipping delays caused by weather, natural disasters, or third-party carrier issues (such as UPS, FedEx, or USPS). If your package is delayed, please refer to the tracking information or contact the carrier directly for updates.

6. Customs, Duties, and Taxes (for International Orders)

For international orders, please note that additional customs duties, taxes, and fees may apply based on the destination country. These charges are the responsibility of the customer and will not be covered by Stylus Shades. We recommend checking with your local customs office for more information about potential fees before making a purchase.

7. Missing or Lost Packages

If you believe your package is missing or lost, please contact us at Stylusshades.contact@gmail.com as soon as possible. We will work with the carrier to resolve the issue. Please note that we are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

8. Address Accuracy

Please ensure that the shipping address you provide is correct and complete. We are not responsible for delayed or undeliverable packages due to incorrect or incomplete addresses. If you notice an error with your shipping address, please contact us immediately at [insert email address].

9. Return Shipping

If you need to return an item, please refer to our Return and Refund Policy for return shipping instructions and guidelines.

10. Customer Service

If you have any questions or need assistance with your order, feel free to contact our customer service team at Stylusshades.contact@gmail.com  We’re here to help!

Thank you for choosing Stylus Shades! We hope you enjoy your new sunglasses.